What Advice Would You Give a New Marketing Manager On Team Management?

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    Marketer Focus

    What\u2019s one piece of advice you would give to a new Marketing Manager about managing a marketing team?

    Stepping into the role of a Marketing Manager comes with its unique set of challenges and opportunities. To guide you through this journey, we've gathered five pieces of advice from seasoned professionals, including CEOs and Digital Marketing Managers. From fostering creativity and an open environment to prioritizing personalized open communication, these insights will help you lead your marketing team to success.

    • Foster Creativity and an Open Environment
    • Understand Team Strengths and Weaknesses
    • Prioritize Storytelling Over Metrics
    • Identify Team Members' Friction Points
    • Prioritize Personalized Open Communication

    Foster Creativity and an Open Environment

    Creating an environment where team members feel at ease expressing ideas, concerns, and feedback has helped to enhance team cohesion and productivity. At our company, we usually foster consistent communication to ensure alignment with goals, fostering a culture that encourages creativity and collaboration.

    Actively seeking and appreciating input from team members has cultivated a sense of ownership and commitment and has been essential for maintaining a high-performing marketing team. Sustaining an open dialogue allows me to cultivate a positive and collaborative work environment, fostering creativity and propelling successful marketing initiatives.

    Tiffany Payne
    Tiffany PayneHead Of Content, PharmacyOnline.co.uk

    Understand Team Strengths and Weaknesses

    Take time to understand the strengths and weaknesses of the team. Building rapport with them is more important than trying to force them to deliver results in a short period of time so that you look good in front of your superiors.

    Andrew Lee
    Andrew LeeDigital Marketing Manager, Eos Global Expansion

    Prioritize Storytelling Over Metrics

    The advice for a new Marketing Manager is to prioritize storytelling over just focusing on metrics when managing a team. Metrics like click-through and conversion rates are crucial for gauging the effectiveness of campaigns, but they frequently fail to consider the emotional bond that your content builds with readers.

    Brand storytelling is essential because it captivates, informs, and inspires your audience while fostering loyalty and trust. Empower your team to be storytellers, embracing unique voices and creative formats.

    Analyze user feedback, social media conversations, and brand mentions to understand the impact of your content. Remember, marketing involves crafting compelling narratives that connect with people, fostering long-term brand loyalty, and building a passionate community. Empowering your team to be storytellers will lead to improved metrics.

    Fahad Khan
    Fahad KhanDigital Marketing Manager, Ubuy India

    Identify Team Members' Friction Points

    I talk to hundreds of top-tier leaders every year in my job as an executive recruiter. Early on, I learned a fascinating, deceptively simple tip for new managers.

    When stepping into a new role as a Marketing Manager, try directly asking your team members where they feel stuck or encounter resistance in their daily and weekly tasks.

    Asking this simple question reveals critical insights: if everyone is struggling at the same point, it's a clear signal that the process itself needs refinement. Alternatively, if everyone answers, they struggle at a different point, which gives you an instant understanding of how to effectively support each team member.

    By identifying their friction points, you realize exactly where you can expect them to struggle to perform. That is the pinch point at which your attention, engagement, and accountability will help them the most, and also give you the highest return on the time you invest.

    This isn't just about problem-solving; it's about proactively creating an environment where your team can thrive and deliver the results needed, ensuring both their success and yours.

    Michael Morgan
    Michael MorganManaging Director, Medallion Partners

    Prioritize Personalized Open Communication

    Personalized and open communication is key to successful team management. From my perspective, creating an environment where team members feel comfortable expressing their ideas and concerns has significantly contributed to our collaborative efforts.

    In our team, we prioritize regular communication about our goals and any shifts in our marketing strategy. I've learned from my journey that fostering inclusivity and actively seeking input from team members strengthens our teamwork and enhances the overall effectiveness of our marketing initiatives.

    Carl Panepinto
    Carl PanepintoMarketing Manager, Key Person Insurance